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Terms and Conditions

ORDERS & SHIPPING:

ANYE Designs jewelry is made to order and production time is estimated between 9-12 business days.  Orders will not go into production until full payment is made. All orders made through the ANYE Designs website will receive an order confirmation via email after your order has been placed. You will later receive an email with your FedEx tracking number when the order has shipped. All orders are shipped via FedEx and do require a signature upon delivery. We are unable to ship to a PO box. All packages are insured at their full value to protect your merchandise. For rush orders at an additional fee, contact us directly at info@anyedesigns.com or 213-372-5260.

For all international orders, buyers are responsible for all destination country taxes and fees. We are not responsible for international fees, that is the responsibility of the customer. In the event of a return or exchange – the taxes, duties and shipping fees will not be refunded.

ANYE Designs manufactures everything in-house here in Downtown, Los Angeles.

If any unanticipated issues occur with your order, we will contact you directly.

All items seen on the @ANYEDesigns social media platforms are available for purchase. If you can’t find something on our website, kindly contact us at info@anyedesigns.com.

 

RETURNS & EXCHANGES:

ANYE Designs wants you to be happy with your purchase. Any regular-stock item may be returned or exchanged within fifteen (15) days from the date delivered to the customer. Merchandise must be unworn, undamaged or defective from delivery date.

All merchandise must be sent back in its original jewelry box it came in.

All refunds will be issued to the original form of payment. For any returns or exchanges, contact us at info@anyedesigns.com.

Personalized & Custom items are always final sale.

Sale items are always final sale.

 

REPAIRS & RESIZING:

ANYE Designs happily offers 3 resizing services free of charge.

All ANYE Designs Morganite and Moissanite engagement rings come with an automatic 1 year center stone warranty & 3 year side stone warranty. This warranty does not cover lost rings, chipped center stones or bent settings.

All other ANYE Designs jewelry is guaranteed in material and workmanship for a period of fifteen (15) days from delivery. Your warranty will automatically be void if jewelry is given to another jeweler, that is not Anye Designs, to work on such as resizing or repairs.  Customer is responsible for shipping fee to send the ring back to us for returned rings or rings being resized. The repair package must require a signature upon arrival – Anye Designs is not responsible for lost or stolen packages.

For any questions about repairs or resizes, please email us at repairs@anyedesigns.com

To send back an item for repairs/resizing please
fill out here.

Repair Form

Our repairs specialist will get back to your with information on sending back your ring.

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