Anye Designs manufactures everything in-house in Downtown Los Angeles. Our jewelry is made to order and production time is estimated between 9-12 business days. If any unanticipated issues occur with your order, we will contact you immediately. Orders will not go into production until a full payment is made. All orders made through the Anye Designs website will receive an order confirmation via email after your order has been placed. You will later receive an email with your tracking number once the order has shipped. For expedited orders at an additional fee, contact us directly at [email protected] or 213-372-5260.
Anye Designs is a full scale jewelry manufacturing facility, therefore we offer customizations on your order. The process of customization is always discussed with our team of experts and followed by a detailed quote via e-mail. All custom orders are final, nonrefundable and they cannot be exchanged.
All orders are shipped via FedEx and do require a signature upon delivery. We are unable to ship to a PO box. All orders must have a matching billing and shipping address. All packages are insured at their full value to protect your merchandise. For all international orders, buyers are responsible for all destination country taxes and fees. We are not responsible for any international fees. In the event of a return or an exchange – the taxes, duties and shipping
fees will not be refunded.
RETURNS & EXCHANGES:
All fashion jewelry necklaces, earrings, bracelets, fashion rings and bands are final sale and non-refundable. All sale items are final, non-refundable and they cannot be exchanged. Any regular-stock Morganite or Moissanite engagement ring may be returned or exchanged within fifteen (15) days from the date delivered to the customer. Merchandise must not be worn, defective or damaged in any way.
All merchandise must be sent back in its original jewelry box. All refunds will be issued to the original form of payment. For any returns or exchanges, contact us at [email protected].
All custom orders are final, nonrefundable and they cannot be exchanged.
REPAIRS & RESIZING:
ANYE Designs happily offers 1 resizing services free of charge.
All ANYE Designs Morganite and Moissanite engagement rings come with an automatic 6 month center stone warranty & 1 year side stone warranty. This warranty does not cover lost rings, chipped center stones or bent settings.
Your warranty will automatically be void if jewelry is given to another jeweler, that is not Anye Designs, to work on such as resizing or repairs.
Damaged your Anye piece? We are happy to repair your item for an additional charge plus shipping & handling. For any questions about repairs or resizes, please email us at [email protected].
Our repairs specialist will get back to you with information on sending back your ring.
When placing an order, Anye Designs asks for your personal information such as first and last name, telephone number, e-mail address and postal address in order to properly fulfill an order. We also use this information for purposes of communicating with the customer and providing the best to our abilities customer service.
Your personal information is secured and fully protected. Anye Designs does not share any of your data with third parties.
Anye Designs is proactive about cybersecurity. All credit card transactions are secured with SSL protocol and their details are never stored on our server.