free shipping for all u.s orders

Orders, Shipping & Returns

PRODUCTION TIME

When will my order ship? Anye Designs jewelry is made to order and standard production time is estimated between 9-12 business days. Orders do not go into production until full payment is made.

  • Customized items: Custom created pieces can take up to 2-4 weeks for production.


ANYE Designs manufactures everything in-house here in Downtown, Los Angeles.
If any unanticipated issues occur with your order, we will contact you directly.
All items seen on the @ANYEDesigns social media platforms are available for purchase. If you can’t find something on our website, kindly contact us at info@anyedesigns.com.

SHIPPING

How does my order ship?  All items are shipped with FedEx and require a signature upon delivery.  All packages get shipped insured at their full value to protect your merchandise. We are unable to ship to PO box.

All orders made through the Anye Designs website will receive an order confirmation via email after your order has been placed. You will later receive an email with your Fedex tracking number once the order has been shipped.

Average shipping times:

  • Free U.S Standard (9-12 business days production/ 2 day shipping)
  • International Orders (9-12 business days production / 2 day shipping):  $59.99
  • Expedited (4-6 business days production / 2 days shipping): $125.00
  • Rush (3-4 business days production/ overnight shipping): $200.00

INTERNATIONAL ORDERS

For all international orders, prices and shipping fees do not include import and customs duties, Value Added Taxes known as (“VAT”), tariffs and other fees that may be presented by the destination country – all are the responsibility of the purchaser.  In the event of a return or exchange – the taxes, duties and shipping fees will not be refunded.

Please note, Anye Designs is not responsible for delayed delivery of packages due to a customs issues when items are shipped internationally.

RETURNS

ANYE Designs wants you to be happy with your purchase. Any regular-stock item may be returned or exchanged within fourteen (14) days from the date delivered to the customer. Merchandise must be unworn, undamaged or defective from delivery date.

All merchandise must be sent back in its original jewelry box it came in. 

All refunds will be issued to the original form of payment. For any returns or exchanges, contact us at info@anyedesigns.com.

 

If there is a manufacturing defect, please email repairs@anyedesigns.com within 14 days of delivery for a replacement. We reserve the right to refuse any replacement requests if we believe the items are intentionally damaged or misused. If applicable, a refund or store credit may be approved by Anye Designs due to manufacturing defects.

 

Personalized & Custom items are always final sale.

Sale Items / Promotions are always final sale.

RESIZING + REPAIRS

  • ANYE Designs happily offers 3 resizing services free of charge.
  • All ANYE Designs Morganite and Moissanite engagement rings come with an automatic 1 year center stone warranty & 3 year side stone warranty. This warranty does not cover lost rings, chipped center stones or bent settings.
  • Your warranty will automatically be void if jewelry is given to another jeweler, that is not Anye Designs, to work on such as resizing or repairs.

 

Damaged your Anye piece? We are happy to repair your item for an additional charge plus shipping & handling. For any questions about repairs or resizes, please email us at repairs@anyedesigns.com.  

To send back an item for repairs/resizing please fill out

Our repairs specialist will get back to you with information on sending back your ring.

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